Pasadena Services will handle all facets of customer service associated with your website. We will allocate a unique toll-free number to your site.When a call comes through, we will answer the phone stating the name of your company and begin providing an outstanding customer service experience. Also, a customer service dedicated email address will be created and all messages will be answered in a timely, concise matter.

All returns and exchanges will be handled within our warehouse. We will generate monthly reports to reflect all merchandise that leaves and returns to us.